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FAQs

I'm having trouble signing in, help!

You need to be a girl and over 17 to access Lulu, so check your Facebook settings to make sure that age and gender are correct.

If you're a (real) girl, and the app thinks you're a dude, then let us know by sending your Facebook username to support@onlulu.com. The Facebook username is what comes after www.facebook.com/… when you're logged in on Facebook. It could look something like Lola.Chipwich.22 or LolaChipwich.1987 or a string of numbers.

How does Lulu work?

Lulu takes its cues from the real world: we like a guy so we talk to our friends and indulge in a little Facebook and Google "research". Lulu helps girls find out if our crush is the real deal or a girl's worst nightmare.

A Lulu review is like a Cosmo quiz. Girls answer multiple-choice questions about a guy's sense of humor, manners, ambition, commitment level, and appearance. Unlike Yelp, girls can't write in their own comments.

Girls can only review guys who have signed up for Lulu. Guys who sign up for Lulu can add photos and hashtags for girls to see. They can also see their total number of views and favorites - all anonymous, of course. Guys can never review girls or see what girls are doing on Lulu.

Girls are always anonymous on Lulu. Everything you do on Lulu is private.

How does Lulu use Facebook?

Lulu uses Facebook to check your gender, identify your friends, and make signing up for Lulu super easy. Lulu always respects your Facebook privacy settings. We will NEVER post to Facebook.

I'm not on Facebook. Can I still use Lulu?

No. You need a Facebook profile to sign in to Lulu.

What is a review?

A Lulu review is multiple-choice quiz. To create a review, girls answer multiple-choice questions about their guy's sense of humor, manners, ambition, commitment level, and appearance. They can also select from a list of best and worst qualities, such as #SweetToMom or #RudeToWaiters.

Girls can only review guys who have signed up for Lulu. Guys who sign up can add photos and hashtags for girls to see. They can also see how many girls have viewed and favorited their profiles.

Reviews are always anonymous. Your name is never attached to a review, or any of your activity on Lulu.

How do I create a review?

Find the guy in your dashboard or search for him. If he's not there, invite him to sign up. You can then create an anonymous review.

Who can I review?

Your friends, your crushes, your exes…any guy who has signed up for Lulu. If the guy you want to review is not on Lulu, ask him to sign up so he can get discovered by millions of girls.

Who can see reviews?

Girls can see reviews of guys who have signed up for Lulu. Guys can NEVER see reviews.

Reviews are always anonymous. Your name is never attached to a review.

Can a guy find out if I reviewed him on Lulu?

No, reviews on Lulu are always anonymous. Your name is never attached to a review.

Can I delete or edit my reviews?

You can delete a review by clicking on "Delete review" at the bottom of your review.

You can edit your reviews at any time by tapping "Replace your review" on the Profile page or the "Changed your mind?" button on your review page. All edits simply override the original review.

How can I find my reviews?

You can find your reviews from the dashboard by tapping 'Filter' and selecting 'My reviews'. You can also search for guys from the dashboard to find their profiles.

Why are some of my reviews missing?

You can only see reviews of guys who have signed up for Lulu.

If you want to review a guy and he's not on Lulu, get him to sign up and he'll be right back on your dashboard.

What is the dashboard?

When girls sign in to Lulu, they see a personalized dashboard, which shows relevant guys who have signed up for Lulu. You can search for guys and filter by college, location, and more.

Clicking on a guy takes you to his profile page, where you can read anonymous reviews and profile information such as his age and his college. You can also see his average score and the number of girls who have viewed his profile and starred his profile as one of their favorites.

What is a favorite?

When you star a guy's profile, he gets added to your list of favorites and you get notified when there are updates about him on Lulu, such as a new review, new pictures, or a change in his relationship status.

Your favorites - and all your activities on Lulu - are private. He'll never know you added him to your list of favorites. Your name will never be attached to a favorite or a review.

What is Dear Dude?

Dear Dude is Lulu's advice column. Written by a real dude in response to your questions, Dear Dude shares brutally honest and hilarious advice on everything you want to know about sex and relationships.

Ask the Dude a question by emailing deardude@onlulu.com. We'll never show your real name. Don't be shy!

Am I visible to others on Lulu?

Girls are always anonymous on Lulu. No girls or guys can see what you are doing or when you are on the app. Your name is never attached to a review.

Can guys get on Lulu?

Guys can't access your Lulu. They can never review girls or see what girls are doing on Lulu.

Guys can use Lulu to tell girls about themselves. They can add photos to their Lulu profiles, edit information such as relationship status, and add hashtags to describe themselves, such as #GrillMaster or #Sporty.

What about crazy ex-girlfriends?

Like any other review, a Lulu review is just one person's opinion. Girls are smart, and we know the difference between one bad review from an ex-girlfriend and ten bad reviews. Lulu shows all reviews for a particular guy - not just the worst one. We also have "agree" and "disagree" buttons that let other girls weigh in on the accuracy of each review.

Why can't I find my crush on Lulu?

He probably hasn't signed up for Lulu yet. Get him to sign up so he can get discovered by millions of girls and get feedback on sex, relationships, and dating.

Why do my friends see different guys?

We want to show you the most relevant guys, so we personalize the guys you see based on your college, location, friends list, and more.

Why is MY boyfriend on Lulu?

Congrats, you're dating #OneOfTheGoodOnes. Your guy's on Lulu because he signed up to get honest and open feedback from girls.

If he changes his mind, he can deactivate his account in Settings.

I've got an idea for Lulu.

We'd love to hear it! Send your ideas to us at support@onlulu.com.

I want off!

You can deactivate your account in Settings.

If you change your mind, you can sign up again at any time.